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Airmeez AI Enabler

The AI-powered capabilities layer.

Intelligent, contextual AI across your unified communications — added as an overlay to the systems you already run, not a replacement for them.

Where it sits

The AI Enabler stack: ten AI capabilities sit on one enabler layer, deployed as an overlay through APIs, SIP, and SDKs onto the UC estate you already run — which stays in place. Agentic bots Speech directory Translation 508C TTY/TDD Notifications Callback / VH Migration Call trace OSN 911 Open APIs Airmeez AI Enabler one capability layer · enterprise security & compliance · scalable · cloud ready deployed as an overlay — APIs · SIP · SDKs Your UC estate — unchanged Avaya · Mitel · Cisco · NEC · Microsoft Teams enhance, don’t replace — prior investments stay protected

Every capability, one layer

Enterprise security and compliance underneath. Scalable, secure, and cloud ready. Open APIs throughout.

Agentic AI bots

Autonomous AI agents that understand, decide, and act to resolve tasks and drive outcomes.

AI Speech Directory

A voice directory with natural search — find people, departments, and services by speaking, with intelligent understanding of names and intent.

Live language translation

Real-time, bi-directional voice translation with natural voices — 100+ languages supported, across UC and CC channels.

508C hearing-impaired application

AI-powered TTY/TDD for accessible communications, built to the Section 508 accessibility standard.

AI notifications

Smart, contextual notifications delivered via the right channel, at the right time.

AI Callback Assist with Virtual Hold

Ends long hold times: captures the caller’s place in queue and estimated wait, then calls back automatically when it’s their turn.

Data migration utility

The tooling that moves users, devices, features, and settings between UC platforms — see UC Migration.

Malicious call trace

Identify, trace, and analyze malicious calls in real time.

OSN 911

OnScene Notification for 911 events — instant, location-aware alerts to on-duty personnel with full context.

Open APIs & extensible architecture

Integrate through APIs, SIP, and SDKs; extend the platform rather than working around it.

AI without disruption

Enhance, don’t replace

AI capabilities deploy as an overlay on your established infrastructure — prior investments stay protected and production stays up.

Vendor-agnostic by design

Universal compatibility with diverse UC platforms. No single-vendor limitation decides your roadmap.

Automation where volume lives

Routine task automation and inquiry balancing reduce call volume, agent workload, and operational cost.

Insight from every interaction

Intent, sentiment, and interaction trends surface in reporting — decisions get data.

Enterprise integration

Broad compatibility with CRM, ERP, and EHR systems for real-time personalization and automated workflows.

Future-proof architecture

The AI layer evolves independently of the UC estate — no re-platforming, no extensive redevelopment.

Deployment is streamlined and flexible — APIs, SIP, and SDKs; on-premise, public cloud, or hybrid — with go-live measured in weeks, not months.

Watch the AI Enabler overview

Transform Your UC with Airmeez AI Enabler
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Related: UC Migration · Airmeez Edge platform.

Your UC platform, enabled.

The AI Enabler turns your current UC systems into intelligent, automated engagement platforms — without replacing what already works.

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