Airmeez AI UC Enabler
The AI-powered capabilities layer.
Intelligent, contextual AI across your unified communications — added as an overlay to the systems you already run, not a replacement for them.
Where it sits
Every capability, one layer
Enterprise security and compliance underneath. Scalable, secure, and cloud ready. Open APIs throughout.
Agentic AI bots
Autonomous AI agents that understand, decide, and act to resolve tasks and drive outcomes.
AI Speech Directory
A voice directory with natural search — find people, departments, and services by speaking, with intelligent understanding of names and intent.
Live language translation
Real-time, bi-directional voice translation with natural voices — 100+ languages supported, across UC and CC channels.
508C hearing-impaired application
AI-powered TTY/TDD for accessible communications, built to the Section 508 accessibility standard.
AI notifications
Smart, contextual notifications delivered via the right channel, at the right time.
AI Callback Assist with Virtual Hold
Ends long hold times: captures the caller’s place in queue and estimated wait, then calls back automatically when it’s their turn.
Data migration utility
The tooling that moves users, devices, features, and settings between UC platforms — see UC Migration.
Malicious call trace
Identify, trace, and analyze malicious calls in real time.
OSN 911
OnScene Notification for 911 events — instant, location-aware alerts to on-duty personnel with full context.
Open APIs & extensible architecture
Integrate through APIs, SIP, and SDKs; extend the platform rather than working around it.
Inside your UC estate
Works with the UC system you run
Airmeez integrates with unified communication systems — Microsoft Teams, Zoom, and Cisco Webex among them. Incoming calls route through your existing UC system to the Airmeez cloud.
AI call answering
The AI greets the caller, understands natural speech, and responds conversationally — with answers grounded in secure database dips, trained company information, and approved knowledge from large language models.
Appointment management
Schedule, reschedule, or cancel via voice or chat. The AI offers available slots and sends a confirmation with next steps.
Voicemail, transcribed
Callers transfer to voicemail with your policies relayed, and voicemails are transcribed and delivered via SMS or email.
Optional advanced modules
Speech Auto Attendant, Mass Notifications, Live Language Translation, OSN 911, and the 508C TTY/TDD application for accessibility.
AI without disruption
Enhance, don’t replace
AI capabilities deploy as an overlay on your established infrastructure — prior investments stay protected and production stays up.
Vendor-agnostic by design
Universal compatibility with diverse UC platforms. No single-vendor limitation decides your roadmap.
Automation where volume lives
Routine task automation and inquiry balancing reduce call volume, agent workload, and operational cost.
Insight from every interaction
Intent, sentiment, and interaction trends surface in reporting — decisions get data.
Enterprise integration
Broad compatibility with CRM, ERP, and EHR systems for real-time personalization and automated workflows.
Future-proof architecture
The AI layer evolves independently of the UC estate — no re-platforming, no extensive redevelopment.
Deployment is streamlined and flexible — APIs, SIP, and SDKs; on-premise, public cloud, or hybrid — with go-live measured in weeks, not months.
Watch the AI UC Enabler overview
Related: UC Migration · Airmeez AI Employee.
Your UC platform, enabled.
The AI UC Enabler turns your current UC systems into intelligent, automated engagement platforms — without replacing what already works.
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