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AI-Powered Voice Solutions

Transforming Customer Experiences

Scalable & Flexible 
Customer Engagement Solutions

We integrate APIs, carriers, connectors, compliances and business tools so you can build your own custom engagement solution with our flow designer or choose from one of our existing templates to address a pain point. 

Robust Features

Airmeez is self-serve, quickly deployed with low initial setup cost, and easily maintained and expanded as your business use case grows. 

Flexible

Flexibility of installation, so you can leverage your premise hardware with the added benefit of cloud scalability in a hybrid solution when required.

Scalable

A Subscription model without expensive hardware to maintain. You can add  features, throughput and use cases as needed, no infrastructure required.

Self-Serve

Designed to be user-friendly and intuitive, Airmeez requires minimal training. This makes it easy for end-users to adopt and use the software, increasing productivity and efficiency.

Smart Automation

Airmeez uses AI and machine learning to streamline workflows and automate repetitive tasks; so employees can focus on more meaningful and work.

Intelligent Notifications

Airmeez notification is the ultimate solution for businesses looking to engage with their customers in a more effective and personalized manner. With Airmeez notification, businesses can choose from a wide variety of notification channels, including email, SMS, push notifications, and in-app notifications, to communicate with their customers in a way that suits their preferences best.

Airmeez notification comes equipped with advanced automation capabilities that allow businesses to trigger notifications based on specific events or actions, ensuring maximum engagement and conversion rates.

Interactive Virtual Agent

Airmeez IVA with intelligent AI natural language is always learning on the job. Eliminate capacity limits and caller wait times while also increasing their satisfaction. Airmeez delivers a more personalized experience, saves caller preferences, increases accuracy, and integrates seemlessly with other automated workflows like post-call surveys and ourbound appointment reminders

No Code Workspace

Notifications

Notifications include emergencies, appointment reminders, delivery delays and more, with response tracking and location gathering.

Auto Forms

Transcribe voice responses in any language to a finished form which is transferred to the proper department for review.

Call Back Assist

Provides the option for the caller on hold to schedule a call back at their convenience. Airmeez will call back when an agent is free based on a specific time.

Web Chat

Enables a single agent (whose real phone number is hidden) to handle multiple chat conversations form a web-based interface.

Airmeez for Retail

Intelligent Customer Service Automation

Airmeez for Hospitality

Faster, More Efficient Automation

Airmeez for Government

Reduce Risk and Improve Compliancy

Airmeez for Education

Safety & Security for Staff, Students and Parents

Airmeez for Healthcare

Improve Care and Reduce Costs with Smart Automation

Our Solutions by Industry

Intelligent Virtual Agent with SoundHound®

Providing award-winning accuracy of intent detection, convenience and cost-savings in healthcare, government, education and other markets.

Built on Speech-to-Meaning® and Deep Meaning Understanding® technologies, SoundHound’s advanced voice AI platform provides exceptional speed and accuracy.

This voice-enablement allows callers to interact with Airmeez solutions, providing award winning accuracy of intent detection, convenience and cost savings in healthcare, government, education and other markets. Airmeez delivers a better caller experience and improves efficiency in call centers, while reducing staffing challenges and overall costs.

A Partnership Making Leaps in Caller Satisfaction

Natural Language Understanding

Airmeez is designed to be user-friendly and intuitive, requiring minimal training or technical expertise. This makes it easy for end-users to adopt and use the software, increasing productivity and efficiency. With a drag-and-drop flow design tool, the solution can be easily modified and self-maintained

Create A Customized Experience Using Our Design Tool

Our Technology Partners

Our technology partners offer something unique in message delivery. Depending on the requirements for each deployment, Airmeez will assist in choosing the best option for each customer’s unique needs.

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