Unified Communication Applications

Replace your legacy IVRs, Nexeus Flows is able to converse naturally with the customer, understand their request, and deliver the ideal customer experience. Eliminate the tedious setup and iterations required to build natural, efficient AI conversations.

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We don’t simply dial telephone numbers, we enable our clients to work smarter than that. Through our SmartBound intelligent predictive dialler, we enable you to micro-target your outbound campaigns, to efficiently and responsibly automate dialling and ensure you create highly effective customer engagements.

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Is a cloud-based software that allows agents to oversee real-time customer interactions and AI utilization from a central command center. This setup enables agents to manage multiple conversations simultaneously, enhancing service efficiency.

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Nexeus Notify is flexible, reliable notifications infrastructure that's built to scale with you. Use our APIs to engage users, power cross-channel workflows, and manage notification preferences

Aim Fax solution allows you to send and receive faxes through your email account or our web portal. The fax account has a designated phone number, toll-free or local, that will automatically send all incoming faxes to the assigned e-mail address as attached PDF files.

Outbound faxes can be sent as an attachment via the user’s email account or uploaded via the portal.

Fax still has a place in many situations, as a fax is deemed to be legally binding and secure as the connection is real-time and delivery is confirmed.